tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5810983938
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app, enter your registered mobile number, and verify the OTP sent to your phone. This will securely log you in without the need for a password or email. The mobile number verification method provides a quick and easy login process.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you receive a weak signal, wait for it to improve before proceeding. If you still don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If your number has changed, send your updated KYC details to the customer support team via email for assistance with account transfer. This will help facilitate the account shifting process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will ensure you have the most up-to-date version, allowing you to log in and play without any problems. After updating, you should be able to access the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other apps. However, bonus earnings are non-withdrawable and can only be redeemed as bonus funds. Withdrawals are only possible for the money earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details within this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in a surprisingly short time, ranging from 30 minutes to 3 hours. However, occasionally, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception rather than the norm in the app's otherwise efficient workflow.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal request, go to the settings and review your transaction history. If it's failing, don't worry, the funds will be added to your wallet account within 24 hours. If you still experience issues, you can contact their customer care centre for assistance.
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