tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1617724963
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to you. This process will securely log you in and eliminates the need for a password or email login. You can now easily access the app with just your mobile number.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal and wait for the send OTP option to be clickable. If you don't receive the OTP after the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your active number. If the number has changed, send your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any issues and get your account shifted promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version and you'll be able to log in and play with no problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawal is only possible for earnings from gaming, not bonus amounts collected. This means users can only withdraw money that they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This will ensure a smooth onboarding process. Failure to do so may hinder your ability to access the app's features.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically reduce the process time to 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours for their transactions to be processed. This delay is a rare exception to the app's generally efficient and quick services.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from the bonus in your gaming activities, not for withdrawals. The bonus amount itself cannot be withdrawn, but winnings from games played with it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is delayed, rest assured that the funds will be added to your wallet within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At tenexch, security and convenience are our top priorities. We understand the importance of protecting your sensitive information and providing easy and seamless transactions. To ensure a hassle-free experience, we offer a range of secure deposit and withdrawal methods that cater to your preferences. These methods include credit and debit cards, electronic wallets, and bank transfers, all of which are designed to provide quick and flawless transactions. We take pride in our commitment to customer support, with a dedicated team available 24/7 to assist you with any questions or concerns you may have. Whether you're experiencing technical issues or need guidance on how to use our services, our team is always ready to lend a helping hand. You can reach us through live chat, phone, or email, whichever method is most convenient for you. Our customer support team is trained to provide personalized assistance and address any issues promptly and efficiently. We understand that every customer is unique, and we strive to tailor our support to meet your individual needs. Whether you're a seasoned user or new to our platform, we're committed to ensuring that your experience with tenexch is nothing short of exceptional.
Our dedicated customer support team is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. At tenexch, we prioritize building strong relationships with our players, and we believe in rewarding their loyalty and dedication. To show our appreciation, we offer a range of attractive bonuses, promotions, and a lucrative loyalty program designed to provide our players with a rewarding experience.