tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4335219685
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, which will securely authenticate you. This login method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you're still unable to receive the OTP, click on "send OTP" again and wait for the allotted time to pass. If the OTP still doesn't arrive, you can reach out to the app's support team through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, please send your updated KYC details to our customer support team via email to facilitate a smooth account transfer. We will then assist you in updating your account information.
Q4: You are getting blackout and the app is not opening?
You need to uninstall the app from your device to resolve the issue. Once uninstalled, download the latest version of the app and you should be able to log in and play without any problems. After updating, you can easily access the app and enjoy its new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for money earned from gaming, not bonuses. The earned gaming money is the only eligible amount for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank details. This will help ensure a smooth and secure experience. Once completed, you can proceed with the next steps.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait time of up to 24 hours in some cases. This delay is an exception to the usual quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it's not showing up, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
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