tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4630681885
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app, enter your registered mobile number, and verify the OTP (one-time password). This will securely authenticate your account without requiring a password or email. You can now easily access your account using this convenient mobile number login method.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection to ensure a strong signal. Wait for the "send OTP" option to be enabled, then click on it and wait for the OTP to arrive. If you don't receive the OTP within the allotted time, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, first try logging in with your active phone number. If the number has been changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and enjoy playing the updated app. This should resolve any compatibility problems and allow you to play without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities, with bonus money not being eligible for withdrawal. This means users can only withdraw the money they've earned through gameplay, not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games using the bonus amount can be withdrawn. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If you still have issues, don't worry, the money should be added to your wallet account within 24 hours. If it doesn't, you can reach out to their care centre for further assistance.
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