tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7589556232
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the One-Time Password (OTP) sent to your phone. This simple process eliminates the need for a password or email login. Once verified, you can easily access the app.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If the signal is stable, click on send OTP and wait for the code to arrive. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app without any problems. This should allow you to play the app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. However, bonus earnings are non-withdrawable and can only be used within the app. Withdrawals are only possible for money earned from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, users may experience occasional delays in payment processing, which can extend wait times up to 24 hours. This delay can occur when payments are not received in a timely manner.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To rectify the issue, go to the settings and check your transaction history to resolve the withdrawal request failure. If the problem persists, rest assured that the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can seek assistance from their care centre.
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