tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6325918340
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number, which will automatically log you in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection for a strong signal. If you still don't receive the OTP, click on "send OTP" again and wait. If you continue to experience problems, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app with ease. Once updated, you can start playing again without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what's offered by other similar apps. Withdrawals are only possible for earned gaming funds, and bonus money cannot be withdrawn. This allows users to access their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details through the app, which includes saving your Aadhaar card, UPI information, and bank details. This information is required for verification purposes. Your KYC details should be up-to-date and accurate for a smooth experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring users to wait up to 24 hours. This delay is a deviation from the otherwise efficient processing time offered by the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can access and withdraw the money you've won, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If it still doesn't work, rest assured that the money will be added to your wallet account within 24 hours. If the issue persists, contact the care centre for assistance.
At tenexch, we prioritize each player's unique experience and provide exceptional customer support 24/7 to address any questions or concerns. Our dedicated team is always available to ensure a seamless and enjoyable gaming experience. By joining us today, you'll unlock a world of endless entertainment, lucrative bonuses, and the opportunity to win big in a safe and welcoming environment. Our commitment to excellence is reflected in every aspect of our platform, from our user-friendly interface to our comprehensive customer support system. With tenexch, you can trust that your gaming experience will be second to none, and our team is always here to help you make the most of your time with us.
At the heart of everything we do is the satisfaction of our customers. To ensure their complete satisfaction, we provide 24/7 customer support, available to assist with any questions or concerns that may arise. Our dedicated team is always ready to help, ensuring that our customers receive the best possible experience. By joining tenexch, you'll be immersed in an unparalleled world of entertainment and lucrative opportunities. With our comprehensive support system, you'll have access to a wide range of resources and tools designed to help you succeed. Whether you're seeking answers to technical questions or need guidance on how to maximize your earnings, our expert team is here to help. At tenexch, we're committed to creating an environment that is both enjoyable and profitable. Our customer-centric approach is designed to provide you with a seamless and stress-free experience, allowing you to focus on what matters most – achieving your goals and maximizing your potential.