tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9423865714
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection and wait for a strong signal. Then, click on send OTP and wait for the timer to expire. If you still don't receive the OTP, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active phone number. If your number has changed, send your KYC (Know Your Customer) details to the customer support team via email to assist with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, and bonus amounts cannot be withdrawn. This allows users to cash out their winnings, but not any additional rewards or incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through the app. This includes saving your Aadhaar card, linking your UPI, and adding all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment processing can be delayed, requiring a wait of up to 24 hours. This delay may occur occasionally, despite the app's otherwise efficient functionality.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used within the gaming platform and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is failing. If so, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't happen, contact their care centre for assistance.
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