tenexch

tenexch App support

Contact
+91 2604132191

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely access your account. This method eliminates the need for a password or email login, making it a convenient option.

Q2: What should I do if I am not getting OTP?

To start, check your internet connection for a strong signal. If you click "send OTP" and don't receive it within the allotted time, try contacting the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active phone number. If the number has changed, send your correct KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app. This should fix any problems you were experiencing and provide a seamless gaming experience.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earnings from gaming, and bonus money cannot be withdrawn. You can only withdraw the money you've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To complete the registration process, please ensure all your Know Your Customer (KYC) details are uploaded and submitted in the app. This includes saving your Aadhar card, UPI ID, and all relevant bank details.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a process that can be completed in 30 minutes to 3 hours. However, delays in payments may occasionally occur, requiring a wait of up to 24 hours.

Q4: Why is the bonus balance not being withdrawn?

The bonus money earned can only be used for gaming purposes and cannot be withdrawn. It is separate from the money earned by playing games with the bonus, which can be withdrawn. The funds earned with the bonus can be withdrawn, unlike the bonus itself.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section to see if your withdrawal request is failing. If your funds don't appear within 24 hours, they will be added to your wallet account, and you can contact their care centre for assistance.

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