tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3469509690
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to it. This will securely log you in, eliminating the need for a password or email. You can now easily log in using this convenient method.
Q2: What should I do if I am not getting OTP?
To initiate the process, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send" and waiting, try reaching out to the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC (Know Your Customer) details to our customer support via email to facilitate account transfer. This will enable us to update your account with the new information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After updating, you should be able to log in and enjoy the app with its new features. This will ensure a seamless gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to earned gaming money and do not include bonus rewards. This means users can only withdraw the money they have won from playing games, not bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you need to complete and submit all required KYC details in the app, which includes saving your Aadhaar card, UPI information, and bank details. This will ensure a smooth and secure process. Please ensure all necessary information is accurately saved and submitted to complete the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can occur, particularly with payments, which may take up to 24 hours to process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once earned from playing games with the bonus amount. This means the earnings are separate from the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To find the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't appear after 24 hours, you can contact their care centre for assistance.
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