tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1790265126
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number, and you will be logged in instantly. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, verify that your internet connection is stable and strong. If you still encounter issues, click on the "send OTP" option and wait for the timer to complete. If the OTP doesn't arrive, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If the number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once you've updated, you can access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Withdrawals are only possible for money earned from gaming, and not for bonus amounts collected. This means users can only redeem their actual gaming earnings.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in as little as 30 minutes to 3 hours. However, occasional payment delays can extend the wait time to up to 24 hours. This variability affects the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while using the bonus can be withdrawn. Regular gameplay earnings, however, can be withdrawn as usual.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot a failed withdrawal request, first check your transaction history in the settings. If your withdrawal is still pending, don't worry, the funds will be added to your wallet account within 24 hours. If it still doesn't resolve, you can reach out to their care centre for further assistance.
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