tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0752962892
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number, then verify the OTP sent to your number. This secure method eliminates the need for a password or email. You can now easily log in using just your mobile number.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and strong. If you don't receive the OTP within the allowed time, try clicking on "send OTP" again or contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number associated with it. If the number has changed, please submit your updated KYC details via email to our customer support team for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to resolve the issue. Download the latest version of the app to ensure you have the most up-to-date features and functionality. Installing the new version will allow you to log in and play seamlessly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only applicable to funds earned from gaming, not bonus amounts. You cannot withdraw bonus money collected within the app.
Q2: Is it necessary to do KYC for withdrawal?
You must complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI details, and all bank account information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, though it can take as little as 30 minutes. However, occasional payment delays may occur, requiring a wait of up to 24 hours. This wait time is a deviation from the usual quick turnaround.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is processing. If it's not showing, don't worry, the money should be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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