tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0033281689
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (one-time password) sent to you, and you'll be logged in securely without needing a password or email. This convenient method simplifies the login process.
Q2: What should I do if I am not getting OTP?
To initiate the process, first, check your internet connection for a strong and stable signal. Wait for a proper signal to come in before proceeding, and then click on "send OTP" to continue. If the OTP doesn't arrive within the allotted time, you can seek assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number as previously. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once updated, you can log in and continue playing the app without any problems. This should fix any bugs or glitches that were causing the issue.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. Withdrawals are limited to earned gaming money, excluding bonus amounts. This means users cannot withdraw bonus rewards collected through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app, including saving your Aadhar card, UPI information, and bank details. This is a necessary step to ensure a smooth and secure experience. All necessary information should be accurately entered and verified within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring a wait of up to 24 hours. This delay can vary depending on the specific circumstances of the payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history. If your withdrawal request isn't showing up, don't worry, the funds should be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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