tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 7019958503
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your mobile number to securely log in. With this method, you won't need a password or email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection to ensure a strong signal. Wait for a signal, then click on "send OTP" and wait for the designated time. If the OTP doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC (Know Your Customer) details to the customer support team via email to assist with account transfer. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once the latest version is installed, you should be able to access the app without any issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. However, withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can only redeem the rewards you've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, which includes linking your Aadhaar card and saving your UPI and bank account information. This step is necessary for the onboarding process to be completed. Your Aadhaar card and other financial details will be securely stored within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing the process to be completed within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring a wait of up to 24 hours. This wait time may be longer than the overall process time, adding to the overall duration.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are only applicable for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the issue persists, don't worry, as the funds will be added to your wallet account within 24 hours. If the funds still haven't been added, you can reach out to their care centre for assistance.
At tenexch, security and protection are our top priorities. We understand the importance of safeguarding our users' financial transactions and personal information. To ensure a secure and seamless experience, we offer a range of safe deposit and withdrawal methods, including credit and debit cards, electronic wallets, and direct bank transfers. This allows our users to process their transactions quickly and efficiently, without worrying about the security of their financial data. Our dedicated customer support team is available 24 hours a day, 7 days a week, to assist with any queries or concerns our users may have. Whether it's a question about a particular transaction or a concern about the security of our platform, our team is always ready to provide guidance and support. Our commitment to security and customer satisfaction means that our users can focus on what matters most to them, without worrying about the technicalities of our system.
At tenexch, we understand the importance of security and convenience for our customers. That's why we provide a range of secure and efficient deposit and withdrawal methods, including credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our dedicated support team is available 24/7, ready to assist with any questions or concerns you may have, ensuring a smooth and enjoyable gaming experience. Whether you're depositing or withdrawing, you can rest assured that our system is designed to be secure and reliable, with multiple layers of protection in place to safeguard your transactions. Additionally, our support team is always available to provide guidance and assistance, ensuring that any issues are resolved quickly and efficiently, so you can focus on enjoying your gaming experience. With tenexch, you can trust that your gaming experience will be secure, convenient, and enjoyable.