tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6973717230
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in. This eliminates the need for a password or email login, making the process easier and more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If an OTP is not received after clicking the send button, wait a bit longer; if it still doesn't arrive, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to the customer support team via email to assist with transferring your account. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play without any problems. Once updated, you can start playing the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for funds earned from gaming activities, not bonus rewards. Earnings from gaming are the only eligible amount for withdrawal.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in the app, including your Aadhaar card, UPI information, and bank account details. This is a required step to complete the registration process. Saving these details will help facilitate a smoother and more efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within 30 minutes to 3 hours. However, occasional payment delays may cause a wait time of up to 24 hours. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes and cannot withdraw them. The bonus amount itself cannot be withdrawn, but the money earned from playing games with it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails there, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can reach out to their care centre for further assistance.
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We provide support to players from all around the world, offering a wide range of deposit and withdrawal methods. This includes credit and debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our commitment to customer satisfaction extends to our dedicated 24/7 support team, available to assist you with any questions or concerns you may have. Whether you need help with a deposit, withdrawal, or any other aspect of your gaming experience, our support team is here to help. We understand the importance of a seamless and secure transaction process, and we strive to provide a hassle-free experience for all our players. With our multilingual support team, you can receive assistance in your native language, making it easier to navigate any issues that may arise.