tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6290963128
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number, and you'll be logged in instantly. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you still experience issues, click on send OTP and wait for the allotted time. If the OTP doesn't arrive, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device to proceed with the update. Download the latest version to ensure you have the most up-to-date features and functionality. Once installed, you can easily log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, a minimum withdrawal of Rs. 100 is allowed, which is a higher threshold compared to other apps. However, bonus earnings cannot be withdrawn, and users can only withdraw money earned from gaming activities. This restriction applies to the funds collected from gaming, not from bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow for a relatively quick process, typically taking 30 minutes to 3 hours. However, some users may experience delayed payments, which in rare cases can take up to 24 hours to be processed. This delay is an exception rather than the norm.
Q4: Why is the bonus balance not being withdrawn?
You can only use the bonus earnings for gaming purposes, and they cannot be withdrawn for anyone else. The bonus earnings can be withdrawn once you've earned money from playing games using the bonus amount.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings and verify that the withdrawal request is being processed. If the funds aren't appearing, don't worry as they should be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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