tenexch

tenexch App support

Contact
+91 6947007756

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to securely access the account. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To begin, check your internet connection for a strong signal. Wait for the signal to stabilize, then click "send OTP" and wait for the verification code to arrive. If you don't receive the OTP, use the app's live chat support system for assistance.

Q3: What should I do if I am not able to log in with my old number?

To access your account, try logging in with your active number. If your number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support system, which will aid in transferring your account. This will help resolve any account issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and enjoy the updated app without any problems. Once installed, you can start playing the app with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, not bonus amounts. This allows you to access your earned funds.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that your Know Your Customer (KYC) details are complete and submitted in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically allow transactions to be processed within a 30-minute to 3-hour timeframe. However, occasional delays may occur, particularly with payments, which can take up to 24 hours to be processed.

Q4: Why is the bonus balance not being withdrawn?

The funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by others. Any winnings made while playing with the bonus amount can be withdrawn. The bonus earnings themselves, however, remain exclusive to gaming uses and cannot be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing up, don't worry as the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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