tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9961537479
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This convenient method makes logging in easier and more efficient.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal and wait for it to stabilize. If you still don't receive the OTP, you can try clicking the send button again. If issues persist, contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using the same active number. If your number has changed, submit your updated KYC details to the customer support through email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and enjoy the newly updated app without any problems. Once updated, you can start playing as usual.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only for earnings from gaming activities, not bonus amounts. You can't withdraw bonus money, only the money you've earned playing games.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC (Know Your Customer) details through the app. This includes saving your Aadhaar card, UPI (Unified Payments Interface) information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to be completed within a timeframe of 30 minutes to 3 hours. However, occasional payment delays can occur, extending the wait time to up to 24 hours. This delay applies specifically to the processing of payments.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if the withdrawal request is failing. If it is, don't worry as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
tenexch is designed with the user's convenience in mind, ensuring a seamless and quick navigation to all their favorite games. The platform offers a wide range of secure deposit and withdrawal methods, including major credit cards, electronic wallets, and cryptocurrencies, making transactions fast and hassle-free. Users can easily access their accounts and conduct financial transactions with confidence, knowing that their personal and financial information is protected by advanced security measures. The variety of payment options caters to different user preferences, allowing them to choose the most convenient method for their needs. Additionally, the platform's user-friendly interface and intuitive design make it easy for users to find and access their desired games, making the overall gaming experience enjoyable and stress-free.
At tenexch, our commitment to customer satisfaction goes beyond just a promise; we're dedicated to providing top-notch support to ensure your online gaming experience is seamless and enjoyable. Our customer support team is available 24 hours a day, 7 days a week, ready to assist you via live chat, email, or phone. Whether you're facing a technical issue or need help with a specific game-related query, we're just a click away. With our extensive knowledge and expertise, we'll work closely with you to resolve your concerns quickly and efficiently. As a valued customer, you can rest assured that help is always at your fingertips. Our support team is trained to address a wide range of inquiries, from account management to game-specific questions, and everything in between. We understand that every player's experience is unique, and we're committed to providing personalized support to cater to your specific needs. By joining tenexch, you'll be part of a community that prioritizes your satisfaction and well-being. Our goal is to provide a seamless and enjoyable gaming experience, and we're dedicated to achieving that through our exceptional customer support. So why wait? Join tenexch today and take your online gaming experience to new heights!