tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2683397733
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This eliminates the need for a password or email login, making it a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you still don't receive the OTP after clicking "send," you can contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Download the latest version of the app and you'll be able to log in and start playing without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. However, bonus money collected cannot be withdrawn, only earnings from gaming activities. This means that any rewards or bonuses received are non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours. However, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is a potential exception to the otherwise efficient service experience.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds are limited to gaming use only and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails there, don't worry, as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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