tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4844635858
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process, eliminating the need for a password or email. This convenient method allows you to easily access the app.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again or contact the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To login successfully, use the same active number you have previously registered. If your number has changed, submit your correct KYC (Know Your Customer) details to our customer support team via email to facilitate the account transfer. This will help resolve the issue and shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the app without any problems. Once updated, you can access the app's new features and content.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other similar apps. Only earnings from gaming can be withdrawn, with bonus money remaining inaccessible. Withdrawals are subject to minimum amount requirements.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app. This includes saving your Aadhar card, UPI, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours. However, payments may occasionally be delayed, requiring users to wait for up to 24 hours. This delay can occur despite the app's overall efficiency.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned from playing games with the bonus amount can be withdrawn. The bonus funds themselves, however, are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings. If your withdrawal request is pending, the funds will typically be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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