tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0842904375
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the One-Time Password to complete the login process. This method eliminates the need for a password and email login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection for a strong signal. If you're still unable to receive the OTP after clicking "send," wait for the allotted time and then seek assistance from the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, you'll need to uninstall the app from your device, then download the latest version. Once you've installed the updated app, you can log in and start playing without any problems. This should resolve any compatibility issues and ensure you have the most up-to-date features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only available for the money earned from gaming, not bonus amounts. This means users can cash out their winnings, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you have completed and submitted all required KYC details in the app, including saving your Aadhar card, UPI, and bank details. This information is necessary for verification and processing. Having this information saved will facilitate a smoother experience within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services enable a relatively quick process, with completion times ranging from 30 minutes to 3 hours. However, occasional payment delays may occur, requiring users to wait up to 24 hours for resolution. This delay is an exception to the otherwise efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games with the bonus amount. This means the bonus itself is non-withdrawable, but winnings from it are accessible.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, navigate to the settings and review your transaction history. If your request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can reach out to their care centre for assistance.
At tenexch, our banking service is streamlined to provide a wide range of deposit and withdrawal options, including credit cards, electronic wallets, and cryptocurrencies. This allows for fast and secure transactions, giving you peace of mind as you navigate the gaming experience. In addition to our diverse payment methods, we also offer around-the-clock customer support, available 24 hours a day, 7 days a week. Our dedicated team is always ready to assist you with any questions or issues you may have, ensuring that your gaming journey is smooth and enjoyable. Whether you're a seasoned gamer or just starting out, our customer support is here to help you every step of the way.
At tenexch, we are committed to providing a fair and transparent gaming experience, and we understand the importance of our customers' satisfaction. To ensure this, we offer dedicated customer support 24 hours a day, 7 days a week. Our team is always available to address any questions, concerns or issues you may have, providing prompt and effective solutions to keep your gaming experience seamless. In addition to our customer support, we also prioritize the security of our customers' data and transactions. We have implemented robust security measures to protect your sensitive information, including state-of-the-art encryption and secure servers. This means that your personal and financial data is safe with us, and you can play with confidence. Join us at tenexch and discover a world of thrilling possibilities at your fingertips. With our commitment to fair play, customer satisfaction, and data security, you can focus on what matters most - having a great time playing with us.