tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5015678370
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To begin, check your internet connection for a strong signal. If you still encounter issues, click on send OTP and wait for the code to arrive, allowing a reasonable amount of time. If you don't receive the OTP, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using your active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support team via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should fix any problems and allow you to log in and play without issues. Once updated, you can easily access and enjoy the app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming, not for bonus amounts. This means you can withdraw your winnings, but not any bonus incentives.
Q2: Is it necessary to do KYC for withdrawal?
For this app, you need to complete and submit all necessary KYC details, which include saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow processes to be completed within 30 minutes to 3 hours. However, there may be instances where payments are delayed, requiring a wait of up to 24 hours. This delay in payment processing is an occasional exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the funds you've earned from playing games, but the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see why your withdrawal request is failing. If the problem persists, the funds will be added to your wallet account within 24 hours. If this doesn't happen, you can contact their customer care centre for assistance.
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