tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8568345032
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection for a strong signal. If you still receive an OTP, click "send OTP" again and wait. If you don't receive the OTP after the allotted time, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active mobile number. If the number has changed, submit your updated KYC details to the customer support via email to facilitate a smooth account transfer. This will help resolve the issue and grant you access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any further problems. Once installed, you should be able to access the app with ease.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible for funds earned from gaming activities, and not for bonus amounts collected. The withdrawn funds are the actual earnings from the gaming activities, not bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your Know Your Customer (KYC) details within the app. This will require saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, making the process take anywhere from 30 minutes to 3 hours. However, payment processing can occasionally experience delays, requiring users to wait up to 24 hours. This can impact the overall timeframe for completing a transaction through the app.
Q4: Why is the bonus balance not being withdrawn?
The money earned from a bonus can only be used for gaming purposes and cannot be withdrawn. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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