tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3984668409
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. You will then receive an OTP, which you must verify to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To verify, first check your internet connection for a strong signal. If you don't receive the OTP after clicking "send," wait for the specified time to elapse. If you still don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
Try to log in with your current active account number. If the number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help you shift your account promptly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device, and then download the latest version. This will allow you to easily log in and start playing the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum amount of Rs. 100, which is higher than the withdrawal amount in other apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means users can redeem their gaming profits, but not any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI credentials, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process within 30 minutes to 3 hours. However, payment delays can occasionally occur, requiring users to wait up to 24 hours. This delay can extend the overall process duration beyond the initial estimated timeframe.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned while playing with the bonus amount can be withdrawn by you. This means you can access the money you win, but not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request is pending, don't worry, the funds will be credited to your wallet account within 24 hours. If it still doesn't happen, you can contact their customer care centre for assistance.
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