tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9498190119
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and this will securely log you in. This eliminates the need for a password or email login, making the process more convenient.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established. If an OTP is not received after clicking "send OTP," you can initiate the support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active phone number. If your number has changed, send your updated KYC details to customer support via email to facilitate a smooth account transfer. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've installed the updated app, you should be able to log in and start playing without any problems. This should give you a smooth and enjoyable gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the earnings from gaming activities, and bonus money collected cannot be withdrawn. This means users can only withdraw the money they've earned through actual gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically allow the process to be completed within 30 minutes to 3 hours. However, payment processing may occasionally be delayed, requiring users to wait up to 24 hours for resolution. This delay can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
Funds earned from the bonus can only be used for gaming purposes and cannot be withdrawn by anyone else. The bonus funds themselves cannot be withdrawn, but the winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check on your withdrawal status, go to the settings and review your transaction history. If your withdrawal request is unsuccessful, don't worry, the funds will be added to your wallet account within 24 hours. If the funds still haven't been added, you can contact their care centre for assistance.
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