tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5305774275
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be logged in without needing a password or email. This convenient method allows for easy access to your account.
Q2: What should I do if I am not getting OTP?
To start, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," wait for the allotted time to pass and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the active number associated with your account. If your number has changed, send your updated KYC details to customer support via email to facilitate account transfer. This will help resolve the issue and allow you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app and you'll be able to log in and play without any problems. This update should provide a smoother gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows users to withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals can only be made from the money earned through gaming, and bonus funds cannot be withdrawn. This means users can access and use their earned gaming rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, ensure that all your Know Your Customer (KYC) details are completed and saved within the app. This includes linking your Aadhaar card, UPI, and storing your bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but this can range from 30 minutes. However, there are occasional payment delays that may cause the process to take up to 24 hours to complete. This delay can happen when payment processing is slowed down.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned from playing with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal, go to the settings and review your transaction history. If the withdrawal request is still pending, rest assured that the funds will be added to your wallet account within 24 hours. If you encounter any issues, you can reach out to their care centre for assistance.
In addition to our comprehensive platform, our dedicated team of customer support specialists is available 24 hours a day, 7 days a week to assist you with any questions or concerns you may have. With attractive bonuses, promotional offers, and a rewarding loyalty program, tenexch ensures an exciting and profitable gaming journey. Join us today and enter a world of endless possibilities where the thrill knows no bounds!
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