tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4590136726
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your number, and you will be logged in instantly. This convenient method eliminates the need for passwords or email verification.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal and wait for it to be established. If you don't receive the OTP, click "send OTP" again and wait for the allotted time. If the OTP still doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, submit your correct KYC details to the customer support team via email to facilitate the account transfer. This will help shift your account to the new number.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should resolve any problems and allow you to log in and play without issues. Once updated, you can log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only possible from earnings made through gaming activities, excluding bonus amounts. This means users can access their earned gaming rewards but not the bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details in this app. This includes saving your Aadhaar card, UPI details, and bank information.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process within this app can take anywhere from 30 minutes to 3 hours, as all services are fast and stable. However, occasional delays in payments may require waiting up to 24 hours. This timeframe can vary depending on the specific payment processing.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned using the bonus can be withdrawn. The bonus amount itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To investigate a withdrawal issue, go to your settings and check your transaction history. If the problem persists, the funds will be added to your wallet within 24 hours. If this doesn't happen, you can contact their care centre for assistance.
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