tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8609024625
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in, eliminating the need for a password or email. This mobile-based login process provides a convenient and hassle-free experience.
Q2: What should I do if I am not getting OTP?
To resolve this issue, first check your internet connection to ensure a strong signal. If you don't receive the OTP after clicking "send", you can contact the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the same active number. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email. This will facilitate the transfer of your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and start playing the updated app with ease. Once updated, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are limited to earnings from gaming activities and do not include bonus rewards. You cannot withdraw bonus money collected through the app.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all your Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete processes in as little as 30 minutes to 3 hours. However, in some cases, payment processing may be delayed, potentially requiring a wait of up to 24 hours. This delay is an exception to the app's otherwise efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone else. Earnings from gameplay using the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it fails there, don't worry, the funds will be added to your wallet within 24 hours. If the issue persists, you can contact their customer care centre for assistance.
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