tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 1621673348
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Once verified, you'll be logged in without needing a password or email. This convenient method allows for easy login.
Q2: What should I do if I am not getting OTP?
To initiate the process, first check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, try clicking "send OTP" again and, if necessary, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, submit your updated KYC (Know Your Customer) details to our customer support through email to facilitate the account transfer. This will enable you to access your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and access the updated app without any problems. Once updated, you can continue playing smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than other apps. Withdrawals can only be made from earned gaming money, not from bonus collections. This means users can't withdraw bonus rewards, only the money they've earned through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services result in a processing time of 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. This delay can impact the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings earned through gameplay with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is failing. If it fails, don't worry, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
We take pride in providing a secure and user-friendly interface, ensuring that your gaming experience is both safe and enjoyable. Our flexible deposit and withdrawal methods include major credit cards, electronic wallets, and cryptocurrency options, making transactions fast and hassle-free. Additionally, our dedicated customer support team is available 24/7, 365 days a year, to assist you with any questions or issues you may encounter. Whether you need help with a deposit, withdrawal, or have a technical query, our team is always ready to provide prompt and effective support.
At tenexch, we prioritize the satisfaction and security of our players, providing a range of convenient and secure deposit and withdrawal methods. These methods include credit/debit cards, electronic wallets, bank transfers, and cryptocurrencies. Our integrated payment solutions ensure that you can easily manage your funds with peace of mind. We understand the importance of a hassle-free and secure gaming experience, which is why we offer a variety of payment options that cater to different preferences and needs. Whether you prefer the convenience of credit/debit cards or the anonymity of cryptocurrencies, we have a payment method that suits you. Our payment solutions are designed to be user-friendly, allowing you to quickly and easily make deposits and withdrawals. We also take the security of your transactions very seriously, using state-of-the-art encryption and fraud detection systems to protect your financial information. In addition to the convenience and security of our payment methods, our integrated payment solutions also provide you with a range of benefits, including the ability to track your transactions and manage your funds in real-time. This means that you can keep a close eye on your account balance and make informed decisions about your gaming activities. At tenexch, we are committed to providing our players with a safe and enjoyable gaming experience. Our integrated payment solutions are just one example of how we are dedicated to meeting the needs of our players and providing them with the best possible experience.