tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6050832539
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP, which you'll need to verify. Once verified, you can log in without needing a password or email. This streamlined process allows for easy and secure access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first ensure your internet connection is stable and strong. After verifying your connection, click "send OTP" and wait for the code to be sent. If you don't receive the OTP, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to facilitate the account transfer. This will help resolve the issue and get your account shifted successfully.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device and then download the latest version. This will allow you to log in and access the updated app with ease. Once updated, you can start playing without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum withdrawal amount compared to other apps. Withdrawals are limited to earnings from gaming activities, and bonus amounts cannot be withdrawn. This means users can only access their winnings from playing games.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, please ensure that all your Know Your Customer (KYC) details are updated and saved in the app. This includes storing your Aadhaar card, UPI information, and all associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays can occur, requiring a wait of up to 24 hours. This longer wait time is an exception to the usual efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone except the player who earned it. Any winnings from gaming with the bonus amount can be withdrawn by the player. The bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve issues with a withdrawal request, check your transaction history in the settings. If the issue persists, the funds should be added to your wallet account within 24 hours. If you still experience issues, you can contact their care centre for assistance.
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