tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2056894481
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your login, eliminating the need for a password or email. This streamlined process allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
First, ensure a strong internet connection is established. If you don't receive the OTP after clicking "send," wait for the allotted time to pass. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, please submit your updated KYC details to our customer support team through email to facilitate a smooth account transfer. This will enable us to update your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once the update is complete, you can log in and start playing the app. This should resolve any compatibility problems and allow you to access the app's new features.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for money earned from gaming activities. Bonus earnings cannot be withdrawn.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through the app. This includes saving your Aadhar card, UPI, and all bank details within the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services generally complete the process in 30 minutes to 3 hours. However, in some cases, payment delays may occur, requiring users to wait up to 24 hours. This delay can be a drawback, although the app's efficiency is usually a significant advantage.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's not showing, don't worry, the funds should be added to your wallet account within 24 hours. If you still encounter problems, you can reach out to their care centre for assistance.
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