tenexch

tenexch App support

Contact
+91 9465369902

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Next, verify the OTP sent to your number, which will securely authenticate you. This eliminates the need for a password or email login, making it a quick and easy process.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send," you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, use the same active number. If the number has changed, submit your correct KYC details through email to the customer support system for assistance with account transfer. This will help resolve the issue and shift your account.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and access the newly updated app without any problems. This should get your app up and running smoothly again.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold compared to other apps. Withdrawals are only possible from the earnings earned through gaming activities. Bonus amounts collected cannot be withdrawn, only the money earned from gaming is eligible for withdrawal.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app. This includes saving your Aadhar card, UPI information, and bank details. Ensuring completion of these details is necessary for the next steps.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically result in processing times ranging from 30 minutes to 3 hours. However, occasional delays in payment processing can prolong the wait to up to 24 hours. This delay in payment processing is an exception to the usual quick processing times.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned with the bonus can be withdrawn by the player. This means the bonus itself remains non-withdrawable, but winnings from it are accessible.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings to see if your withdrawal request is pending. If it's taking longer than 24 hours, the funds will be added to your wallet account. If you still experience issues, you can contact their care centre for assistance.

Similar apps

Ratings and reviews