tenexch

tenexch App support

Contact
+91 1519585077

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. You will then receive an OTP to verify your account, which will securely log you in. This eliminates the need for a password or email login.

Q2: What should I do if I am not getting OTP?

To proceed, first check your internet connection to ensure a strong signal. If you're still having trouble, try sending the OTP again and wait for a response. If the OTP isn't received within the allotted time, you can reach out to the app's support system via live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

If you're having trouble logging in, try using your active account number. If the number has changed, send your verified KYC details to customer support through email to facilitate the account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the current app from your device. Then, download the latest version from the app store and follow the installation process. Once installed, you should be able to log in and access the updated app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is higher than some other apps. Withdrawals are limited to the money earned from gaming, not bonus rewards. This means you can't withdraw bonus funds, only the earnings from your gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhar card, UPI, and all relevant bank information. This is a necessary step to ensure a smooth experience. Having your details saved in the app will facilitate future transactions.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's services are fast and stable, typically taking 30 minutes to 3 hours to complete a process. However, in some cases, payment delays may occur, requiring a wait of up to 24 hours. This delay is an exception to the app's usual quick processing time.

Q4: Why is the bonus balance not being withdrawn?

The bonus earnings can only be used within the gaming platform and cannot be withdrawn by anyone else. You can withdraw any winnings earned while playing games using the bonus amount. This means the bonus itself cannot be withdrawn, only the profits made from it.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request is failing, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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