tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3495792808
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, start by opening the app and entering your registered mobile number. You'll then be prompted to verify the OTP (one-time password) sent to your phone. Once verified, you can log in securely without needing a password or email.
Q2: What should I do if I am not getting OTP?
To complete this process, check your internet connection for a strong signal and wait for it to connect properly. If you don't receive the OTP within the given time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To resolve the issue, try logging in with your active number. If the number has changed, send your updated KYC details to the customer support system via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've done this, you should be able to log in and play the updated app without any problems. This will ensure you have access to the latest features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is only possible for earnings from gaming, not for bonus amounts. This means you can only redeem the money you've earned through gameplay, not any additional rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information. Having all this information on file is a necessary step in the process.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services allow the process to typically take 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours. This delay is an exception to the otherwise efficient process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check the status of your withdrawal request, go to the settings and review your transaction history. If the funds are not reflected within 24 hours, you can contact their care centre for assistance. They will be able to help resolve the issue and add the money to your wallet account.
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