tenexch
tenexch
Share
Add to wishlist
This app is available for your device
tenexch
This app is available for your device
Contact
+91 3153251761
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your number to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, check your internet connection for a strong signal, then click on send OTP and wait. If you don't receive the OTP within the allotted time, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with your active phone number. If your number has changed, please submit your updated KYC details to our customer support team via email to facilitate the account transfer. This will help complete the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can log in and start playing the updated app without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the tenexch?
The app allows minimum withdrawals of Rs. 100, exceeding the minimum withdrawal amounts of other similar apps. Withdrawals are only possible for earnings from gaming activities, not bonus rewards. Users cannot withdraw bonus-collected funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in the app. This includes saving your Aadhar card, UPI, and bank details for verification purposes.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours for resolution. These delays can impact the overall completion time of the process.
Q4: Why is the bonus balance not being withdrawn?
Any winnings earned by playing games with the bonus amount can be withdrawn. Conversely, the bonus money itself cannot be withdrawn. It can only be used within the gaming platform.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings. If your withdrawal request fails, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
At tenexch, we are committed to responsible gaming and provide various tools and resources to help you play responsibly. Our dedicated customer support team is available 24/7 to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience.
Our platform is designed with user-friendliness in mind, ensuring a seamless navigation experience for both beginners and experienced gamers. We prioritize safety and fairness, leveraging advanced encryption technologies and forming partnerships only with reputable game providers to guarantee a secure and transparent gaming environment. From the moment you log in, our intuitive interface and user-centered design make it easy to find what you're looking for and start playing quickly. Whether you're a newcomer to online gaming or a seasoned pro, our platform is optimized for optimal performance and accessibility. Behind the scenes, we employ top-tier encryption methods to safeguard your personal and financial information, ensuring that your gaming experience is both secure and protected. Our partnerships with trusted game providers also guarantee that the games we offer are fair, transparent, and free from manipulation. Our commitment to safety and fairness extends beyond the games themselves, with robust measures in place to prevent cheating, harassment, and other forms of misconduct. Our dedicated support team is always available to address any concerns or issues that may arise, providing a timely and effective resolution to ensure your gaming experience remains enjoyable and hassle-free. By combining cutting-edge technology with a strong focus on user experience and security, we strive to create an environment where gamers of all levels can feel confident, engaged, and entertained. Join us today and discover a world of exciting games, seamless gameplay, and unparalleled security.