tenexch

tenexch App support

Contact
+91 0011300176

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. You will receive an OTP which you must verify to complete the login process. Once verified, you can access the app without needing a password or email.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection and wait for a strong signal. If you still encounter issues, try clicking on the "send OTP" option and wait for the designated time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in to your account, try using the same active number. If your number has changed, send your updated KYC details to the customer support team via email to assist with account transfer. This will help resolve any login issues and shift your account successfully.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device. Download the latest version of the app and reinstall it. You should then be able to log in and access the newly updated app with ease.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is higher than in other apps. However, withdrawal limits apply only to earnings from gaming, not to bonus amounts. Users cannot withdraw bonus money collected within the app.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved in this app. This includes saving your Aadhaar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services contribute to a processing time of 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay in payment processing is a potential drawback of using the app.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus winnings in your gaming account and cannot withdraw them. Any money earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To investigate the issue, check your transaction history in the settings section. If your withdrawal request is not successful, the funds will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.

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