tenexch

tenexch App support

Contact
+91 0359311663

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verifying the OTP will securely authenticate you, eliminating the need for a password or email. This convenient login method allows for quick and easy access to the app.

Q2: What should I do if I am not getting OTP?

To verify, check your internet connection for a strong signal and wait for the OTP to be sent. If you don't receive the OTP within the given time, you can reach out to the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

Firstly, try logging in with your active number. If your number has changed, please send your updated KYC (Know Your Customer) details to our customer support system via email to facilitate account transfer. This will help resolve the issue efficiently.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to log in and play the updated app without any problems. Once installed, you should be able to access and enjoy the app's new features.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, users can withdraw a minimum of Rs. 100, which is a higher amount than many other apps. Withdrawals are limited to money earned from gaming, excluding bonus funds. Any bonus amounts collected cannot be withdrawn.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit all required KYC details in this app, including saving your Aadhar card, UPI, and bank account information. This will ensure a smooth and efficient process. Once submitted, you can proceed with the next steps in the app.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services allow transactions to be processed within 30 minutes to 3 hours. However, payment delays may occur, requiring users to wait up to 24 hours. This delay can happen occasionally, affecting overall processing times.

Q4: Why is the bonus balance not being withdrawn?

You can only use the bonus earnings for gaming purposes and cannot withdraw them. Any winnings from games played with the bonus amount can be withdrawn. The bonus earnings themselves, however, are non-withdrawable.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings. If your withdrawal request isn't processing, don't worry as the funds will be added to your wallet account within 24 hours. If it still doesn't work, contact their care centre for further assistance.

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