tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 9545706027
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the one-time password to successfully log in. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking "send OTP", you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
If you're having trouble logging in, try using the same active number. If the number has changed, send your verified KYC (Know Your Customer) details to the customer support system via email to assist with account transfer. This will help resolve the issue and shift your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the app store. This should allow you to easily log in and start playing the updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming, and not for bonus amounts collected. This means you can redeem your earned winnings, but any bonus rewards will remain non-withdrawable.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and saved in the app. This includes storing your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing can sometimes be delayed, requiring users to wait for up to 24 hours. This delay can impact the overall timeframe for completion.
Q4: Why is the bonus balance not being withdrawn?
You can only use the money earned from a bonus in gaming activities and not withdraw it. The bonus funds are for gaming purposes only, and any winnings from games played with the bonus can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section, as your withdrawal may be pending and will be added to your wallet account within 24 hours. If it still doesn't appear, you can reach out to their care centre for assistance.
Our dedicated customer support team is available 24/7, 365 days a year to assist you with any questions or concerns, ensuring a smooth and enjoyable gaming experience. In addition, we offer generous welcome bonuses, loyalty programs, and special promotions to enhance your gaming experience. Join tenexch today and immerse yourself in a world of excitement, reliability, and endless possibilities for victory. From the moment you start playing, our team is here to help you every step of the way, providing personalized support and guidance to ensure you get the most out of your time with us. Whether you're a seasoned gamer or just starting out, our support team is committed to providing you with a hassle-free and enjoyable experience.
Our platform is designed with user convenience in mind, featuring intuitive navigation, responsive customer support, and seamless mobile compatibility. When it comes to transactions, we provide a range of secure and reliable deposit and withdrawal methods, including credit/debit cards, electronic wallets, bank transfers, and cryptocurrency options. This ensures that users can easily and safely manage their finances, whether it's making a deposit, withdrawing funds, or simply keeping track of their account activity. With multiple payment options available, users can choose the method that best suits their needs and preferences, making it easy to conduct transactions on-the-go. Our platform is designed to be accessible and user-friendly, with a focus on providing a seamless and hassle-free experience for all users.