tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 2585700338
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To access the app, enter your registered mobile number and verify the OTP (One-Time Password) sent to your number. This secure method eliminates the need for a password or email login. Simply entering your mobile number and verifying the OTP will log you in.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you still don't receive the OTP after clicking send, you can try again. Alternatively, reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If the number has changed, please send your updated KYC details to our customer support team via email to facilitate account transfer. This will help expedite the process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the existing app from your device. Then, download and install the latest version of the app, which should resolve the problem and allow you to log in and play without issues.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than many other apps. Withdrawals are limited to the money earned from gaming activities, excluding bonus amounts. You cannot withdraw bonus funds, only the actual winnings from gaming.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, you must complete and submit all the required Know Your Customer (KYC) details within the app. This includes saving your Aadhar card, UPI, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, some users may experience payment delays, requiring a wait time of up to 24 hours. This delay is an occasional exception to the app's usually efficient processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming activities and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see if your withdrawal request is failing. If it is, don't worry, as your money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for further assistance.
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