tenexch

tenexch App support

Contact
+91 5393725198

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The tenexch:

Q1: How to log in after installing the tenexch?

To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) received to complete the login process. This method replaces the need for a password or email login, allowing for easy access to the app.

Q2: What should I do if I am not getting OTP?

To proceed, check your internet connection for a strong signal. Wait for the OTP to be sent, then click on send again if it doesn't arrive. If the OTP doesn't arrive within a reasonable time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in, try using the same active number. If your account number has changed, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will facilitate the account shifting process.

Q4: You are getting blackout and the app is not opening?

To resolve this issue, uninstall the app from your device and then download the latest version. Once the update is installed, you should be able to log in and play without any problems. This will ensure you have the most up-to-date version of the app.

Most Asked Questions Related To Withdraw In The tenexch:

Q1: What is the minimum withdrawal amount in the tenexch?

In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming and not the bonus amount. This means you can only withdraw the winnings you've accumulated from playing games.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please complete and submit your KYC details in this app, including saving your Aadhaar card, UPI details, and bank information. This will ensure a seamless and secure experience. Filling in these details is a mandatory requirement for further use of the application.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services enable a relatively quick process, which typically takes between 30 minutes to 3 hours. However, delays in payment processing can occur, requiring a wait of up to 24 hours in some cases. This wait period may be longer than the initial transaction time.

Q4: Why is the bonus balance not being withdrawn?

The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. You can withdraw the money earned by playing games using the bonus amount. The bonus earnings, however, can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, check your transaction history in the settings section. If your withdrawal request is not showing up, don't worry, the funds will be added to your wallet account within 24 hours. If you still encounter issues, you can contact their care centre for further assistance.

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