tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 0253555313
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. This will prompt an OTP verification, which will complete the login process. With this method, you're no longer required to enter a password or email.
Q2: What should I do if I am not getting OTP?
To send the OTP, first, ensure you have a strong internet connection. If you still don't receive the OTP after clicking "send," wait for the designated time to pass. If you're still unsuccessful, you can reach out to the app's support system via live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To access your account, try logging in with the active number you have. If the number has changed, send your updated KYC (Know Your Customer) details to customer support via email to facilitate account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This should allow you to log in and play the newly updated app without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a relatively higher withdrawal amount compared to other apps. Withdrawals are only possible for the money earned from gaming, and not for bonus amounts. This means users can access their gaming earnings, excluding any bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and submitted through this app. This includes saving your Aadhar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, occasional payment delays may occur, resulting in a wait time of up to 24 hours. This delay is a rare exception to the app's generally efficient service.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone else. It's available for withdrawal once you've earned money from playing games using the bonus. The earned amount can then be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first check your transaction history in the settings to see the status of your withdrawal request. If it's failing, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for further assistance.
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