tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 7884243603
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to secure your login, eliminating the need for a password or email. This simplified process allows for easy and convenient access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, ensure a strong internet connection is established and wait for a proper signal. If you don't receive the OTP after the allotted time, try clicking on "send OTP" again, or seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To access your account, log in with your active number. If your number has changed, send your updated KYC details to customer support through email to facilitate a smooth account transfer. This will help resolve any issues and ensure a seamless transition.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. After installing the updated app, you should be able to log in and play without problems. This will ensure you have the most recent features and functionality.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only possible from earned gaming money, not from bonus amounts collected. This means you can only cash out the money you've won through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details through the app, including saving your Aadhar card, UPI, and bank details. This information is crucial for verification and account setup. Ensure all necessary details are accurately entered to avoid any issues.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically streamline the process, taking around 30 minutes to 3 hours to complete. However, payments may experience delays, requiring a wait of up to 24 hours in some cases. This discrepancy in processing times can impact the overall efficiency of the app.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings can only be used for gaming purposes and cannot be withdrawn. Any winnings earned using the bonus amount can be withdrawn. This means you can use the bonus funds to play, but any profits made from it can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to the settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still encounter problems, contact their care centre for assistance.
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