tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5056136995
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the OTP (One-Time Password) sent to your phone to complete the login process. This method eliminates the need for a password or email login, providing a convenient and easy way to access the app.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the allotted time, try clicking on send OTP again. If issues persist, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, submit your updated KYC details to our customer support team via email to facilitate a smooth account transfer. This will enable you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
Uninstall the current version of the app from your device. Download the latest version of the app, and then you can log in and play. This should resolve any issues and allow you to access the updated app smoothly.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, the minimum withdrawal amount is Rs. 100, which is higher than in other apps. Withdrawals are only allowed for money earned from gaming activities, not bonus funds. This means users cannot withdraw bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's services are generally fast and stable, allowing processes to be completed within 30 minutes to 3 hours. However, payment delays can sometimes occur, requiring a wait time of up to 24 hours. This variation in processing time is a consequence of the app's sometimes inconsistent payment handling.
Q4: Why is the bonus balance not being withdrawn?
The bonus money earned can only be used for gaming purposes and cannot be withdrawn by anyone else. It can be withdrawn once you've earned money from playing games with the bonus amount. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to settings and check your transaction history to see if your withdrawal request is being processed. If it's not, don't worry, as the money will be added to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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