tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8309648374
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
Check your internet connection for a strong signal before proceeding. If you still don't receive an OTP, wait for the allotted time to pass and then seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your phone number has changed, submit your updated KYC (Know Your Customer) details via email to the customer support team for assistance with transferring your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and start playing the updated app without any problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal threshold compared to other apps. Withdrawals are only allowed on earned gaming money, not bonus amounts collected. This means users can access their winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure you have completed and submitted all required KYC details within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but the overall duration can range from 30 minutes to 3 hours. However, there may be instances where payment processing is delayed, requiring a wait of up to 24 hours. This delay in payment processing can extend the overall duration beyond the initial 3-hour completion time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming cannot be withdrawn by anyone else, but rather used exclusively within your gaming activities. You can withdraw the winnings earned from playing games using the bonus amount. This means the bonus itself remains non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is pending, don't worry, the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.
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