tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 6686293350
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to securely log in. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, the app's support system can be accessed through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active number. If your number has changed, send your updated KYC details to the customer support via email to assist with transferring your account. This will help complete the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you can easily log in and access the updated app. This should allow you to play without any further problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are only allowed for earnings from gaming activities, not for bonus amounts. This means you can access the money you've earned through gameplay, but not the bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details in the app. This includes saving your Aadhar card, UPI information, and associated bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in just 30 minutes to 3 hours. However, some users may experience delays in payment processing, requiring a wait of up to 24 hours in such cases.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds earned from gaming can only be used within the gaming platform and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn. This distinction applies to ensure the bonus remains exclusive to in-game use.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings to check your transaction history, where you'll likely find the withdrawal request pending. If the funds don't appear within 24 hours, you can contact their care centre for assistance.
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