tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 3763365520
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification OTP. Verify the OTP to log in, eliminating the need for a password or email. This streamlined process allows for easy access to the app.
Q2: What should I do if I am not getting OTP?
First, check your internet connection for a strong signal. If you don't receive the OTP after clicking send, wait for the allotted time to pass. If you still don't receive the OTP, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your current active number. If your number has changed, send your updated KYC details to the customer support via email to facilitate account transfer. This will help resolve the login issue and shift your account accordingly.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device. Download the latest version of the app, and you'll be able to log in and start playing. This should fix any compatibility problems and provide a smoother experience.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is higher compared to other similar apps. Withdrawals are only allowed for money earned through gaming, and bonuses cannot be withdrawn. This means you can only redeem the rewards you've earned by playing, not any additional bonus amounts.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted within the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically process transactions within 30 minutes to 3 hours. However, payment delays can occur, requiring users to wait up to 24 hours in some cases. This variability affects the overall processing time of transactions through the app.
Q4: Why is the bonus balance not being withdrawn?
Money earned from a bonus can only be used within the gaming platform and cannot be withdrawn. This bonus money can be used to play games, but any winnings from those games can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To find out the status of your withdrawal, check your transaction history in the settings. If your request is failing, don't worry - the money will be added to your wallet account within 24 hours. If it doesn't appear, you can contact the care centre for assistance.
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