tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5095210792
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the One-Time Password (OTP) sent to your mobile number, and you'll be logged in. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal. Click on "send OTP" and wait for the time allowed for the OTP to be delivered, or if it's not received, you can seek assistance through the app's live chat support.
Q3: What should I do if I am not able to log in with my old number?
To login, try using the same active number. If your number has changed, send your updated KYC details to the customer support system via email to facilitate account transfer. This will help complete the account shifting process.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device, then download the latest version. This will ensure you have the most up-to-date version and can log in to play without issues. You can then easily log in and start playing the newly updated app.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, a higher amount compared to other apps. Withdrawn funds are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw earnings from their actual gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app, including saving your Aadhaar card, UPI information, and all bank details. This is a required step for the application process. Completing these details will help facilitate a smooth and efficient experience.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically take 30 minutes to 3 hours to process. However, payment delays can occur, requiring users to wait up to 24 hours. This delay is an exception to the generally quick processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To check if your withdrawal request is failing, go to the settings and review your transaction history. If your funds aren't available within 24 hours, they should be added to your wallet account automatically. If issues persist, you can contact their care centre for assistance.
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