tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5367676449
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive a verification code. Verify the One-Time Password (OTP) sent to your number, and you'll be logged in instantly. This method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check that your internet connection is stable and has a strong signal. Wait for a proper connection and click to send the OTP, then wait for the allotted time. If the OTP doesn't arrive, use the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use your active number. If your number has changed, submit your updated KYC details via email to the customer support system to facilitate account transfer. This will enable you to regain access to your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the current app from your device and then download the latest version. This will ensure you have the most up-to-date app, allowing you to log in and play without problems.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, you can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawals are limited to the money earned from gaming, not including bonus amounts. This restricts the withdrawal of bonus funds.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit your KYC details within the app, including saving your Aadhaar card, UPI information, and bank details. This is a necessary step to continue with the process. Your cooperation in providing these details is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app is generally fast and stable, taking around 30 minutes to 3 hours to complete. However, delays can occur with payments, requiring a wait of up to 24 hours in some cases. This may add extra time to the overall process.
Q4: Why is the bonus balance not being withdrawn?
The money earned from the bonus is only for gaming use and cannot be withdrawn by anyone else. Any winnings from games played with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request fails, don't worry, as the money will be added to your wallet account within 24 hours. If it still doesn't appear, you can contact their care centre for assistance.
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