tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 5943194646
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. After entering your number, verify the One-Time Password (OTP) sent to your mobile. This secure method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to appear. If you don't receive the OTP after a suitable time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, try using your active phone number. If your number has changed, please send your updated KYC (Know Your Customer) documents to our customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once you've downloaded the updated app, you should be able to log in and start playing without any problems. This should get your app up to date and running smoothly again.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is a higher threshold than other apps. Withdrawals are limited to the money earned from gaming, excluding bonus amounts. This means users can only withdraw their actual winnings from gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please complete and submit all required KYC details within the app, including saving your Aadhar card, UPI, and bank account information. This ensures a seamless experience and proper verification. Your cooperation in this matter is greatly appreciated.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete a process in as little as 30 minutes to 3 hours. However, occasional payment delays may cause a wait of up to 24 hours. This can result in longer overall processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by others. You are free to withdraw any winnings earned from playing games using the bonus amount. Withdrawals are only allowed for the money won, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, first, check your transaction history in the settings. If your withdrawal request is unsuccessful, rest assured that the money will be credited to your wallet account within 24 hours. If the issue persists, you can contact their care centre for assistance.
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