tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 8047091497
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number. Verify the OTP (One-Time Password) sent to your number to authenticate your account. This convenient method eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To resolve the issue, first, check your internet connection to ensure a strong signal is present. If you still don't receive the OTP, try clicking on 'send OTP' again. If the issue persists, you can contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your valid KYC (Know Your Customer) details via email to the customer support system for assistance with transferring your account. This will help facilitate the account transfer process.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version from the store. This should allow you to log in and access the updated app without any problems. Once updated, you can continue playing as normal.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, a higher amount compared to other similar apps. Withdrawals are limited to the earnings from gaming activities, not including bonus amounts. This allows users to access their earned rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all required KYC details are completed and submitted within the app, including saving your Aadhaar card, UPI information, and bank details. This will help facilitate a smooth onboarding process. Failure to do so may hinder further progress in the application.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process in 30 minutes to 3 hours. However, occasional payment delays may occur, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus balance can only be used for gaming purposes and cannot be withdrawn by anyone else. Any winnings from playing with the bonus amount are eligible for withdrawal.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the money will be added to your wallet account within 24 hours. If it still doesn't happen, you can contact their care centre for assistance.
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