tenexch
tenexch
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This app is available for your device
tenexch
This app is available for your device
Contact
+91 4890347924
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the tenexch?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the OTP to authenticate your account, eliminating the need for a password or email login. This streamlined process allows for easy and secure login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection and wait for a strong signal to come through. If you don't receive the OTP after the specified time, you can reach out to the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use the same active number. If your number has changed, send your updated KYC details to customer support via email to shift your account. This will facilitate the account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device. Then, download the latest version of the app, which should fix any problems you were experiencing. Once installed, you should be able to log in and enjoy the app with its new updates.
Q1: What is the minimum withdrawal amount in the tenexch?
In this app, users can withdraw a minimum of Rs. 100, which is higher than what some other apps offer. Withdrawals are only possible for money earned from gaming, not bonus amounts. This means users can cash out their genuine gaming earnings, but not any free bonuses received.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that all your Know Your Customer (KYC) details are completed and uploaded within the app. This includes saving your Aadhar card, UPI information, and all relevant bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services can complete the process in 30 minutes to 3 hours, providing a relatively quick experience. However, occasional delays in payments may require waiting up to 24 hours. This discrepancy highlights the app's varying processing times.
Q4: Why is the bonus balance not being withdrawn?
The bonus earnings are exclusive to gaming use, and cannot be withdrawn by anyone other than the account holder. Any funds earned from playing games using the bonus amount can be withdrawn. The bonus itself is non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, go to your settings and review your transaction history to check the status of your withdrawal request. If the request fails, rest assured that the funds will be added to your wallet account within 24 hours. If you still encounter issues, contact their care centre for assistance.
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